User research
Interviews, surveys and analytics review to understand what users need and where they get stuck.
IT services
UI/UX design that makes your product easy to use
We research how people use your website or app, remove the friction and design clean screens your developers can build without guesswork.
- Free first call
- Written proposal before any work
- One person to talk to
What are UI/UX design services?
UX (user experience) design is about how a product works: the flow, structure and how easily people finish a task. UI (user interface) design is how it looks: layout, colours, type, buttons and states.
We do both, from research and wireframes to polished Figma designs and a design system your team can reuse.
Sound familiar?
Signs your product has UX problems
Design issues usually show up as business problems first.
- Users sign up but don’t come back
- Support gets the same “how do I” questions every day
- Visitors drop off in the middle of a form or checkout
- Every screen looks slightly different
- Developers guess at spacing, states and edge cases
- The product works but feels old or confusing
What’s included
Our UI/UX design services
Pick one piece or have us design the whole product.
UX audit
A review of your current product against usability principles, with a prioritised fix list.
Wireframes and user flows
The structure of each screen and how screens connect, agreed before visual design.
Clickable prototypes
Interactive Figma prototypes to test ideas with users and stakeholders before code.
UI design
Polished screens for web and mobile, including every state: empty, loading, error and success.
Design systems
Reusable components, colours, type and spacing rules that keep your product consistent as it grows.
How it works
How we design
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1
Understand
Goals, users, analytics and current pain points.
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2
Structure
Information architecture, user flows and wireframes.
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3
Prototype and test
Clickable prototype tested with real users where possible.
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4
Design
High-fidelity UI for every screen and state.
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5
Hand off
Developer-ready Figma files, specs and a component library.
What you get
- Research findings and a UX audit report (if included)
- User flows and wireframes
- Clickable Figma prototype
- Final UI designs for desktop and mobile
- Component library and style guide
- Developer handoff and support during build
Tools and platforms we work with
Figma
FigJam
Maze
Hotjar
Microsoft Clarity
Google Analytics 4
We pick tools that suit your budget and team. If you already use something, we work with it.
Who it’s for
Who our UI/UX service is for
SaaS products
Dashboards and web apps that need to be easier to learn and use.
Mobile apps
Apps with poor reviews or low retention.
Startups
Founders who need a tested design before spending on development.
Development teams
Tech teams that need a design partner and a proper design system.
Why work with Ratawa Technologies
- Designs are tested before your developers spend time building them.
- Every state and edge case is designed, not left to guesswork.
- Our own developers review designs, so they are practical to build.
- You own all Figma files and design assets.
What affects the cost
Design cost depends on:
- Number of screens and user flows
- Whether research and testing are included
- Web, mobile or both
- Whether you need a full design system
You get a fixed written quote after the first call. No surprise charges.
FAQ
UI/UX Design: common questions
UX is how the product works and how easy it is to use. UI is how it looks. Good products need both, and we design them together.
Yes. All designs, prototypes and components are made in Figma and shared with your team.
Yes. We often start with a UX audit and redesign the screens that cause the most problems first.
Yes. Our web and app developers can build the designs, or we hand off to your own team.
We run short sessions where real or target users try tasks in a prototype. We note where they get stuck and fix it before development.
You do. All files are shared with you and belong to you once the project is paid for.
Related services
Often paired with UI/UX Design
Make your product easier to use
Send us a link or a few screenshots. We’ll share where users are likely getting stuck and how we’d fix it.